Privacy Policy

This policy explains how Aurona Lighting Industries ("we") collects and uses your information when you use aurona.in.

What we collect

• Account details: name, phone number, email and password
• Delivery addresses and, for dealers, business details such as GST number and documents
• Order, payment status and support history
• Basic device and usage data needed to run the website

How we use it

• To process orders, deliveries, refunds and warranty claims
• To verify retailer and distributor accounts
• To send OTPs, order updates and replies to your queries
• To improve our products and website

Payments

Payments are handled by PhonePe. We do not store your card, UPI or bank details.

Sharing

We share only what is needed with delivery partners, payment providers and SMS/email services. We never sell your personal data.

Your choices

You can view and update your details from your account. To delete your account or data, email auronaindustries@gmail.com.

Contact

Questions about privacy: auronaindustries@gmail.com or +91-9602570026.